Relationships

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DigiFX is a customer Service Company!

It is very important to DigiFX that our relationship starts off on the right foot and continues in a positive direction. As a result of this primary objective, we offer four levels of service for our customers, “As-needed” (reactive or project based), “Monitored”, “Managed” and “Co-Managed”. Outlined on the following pages are brief descriptions of each relationship type.

We invite you to evaluate the options presented and inquire on any points that may be of interest. We support customers in all relationship types, but have much higher customer satisfaction with our Managed and Co-Managed clients due to the proactive approach and the ease of access to support.

Contact Us – for more information on any of our offerings! – We are firm believers that  maintaining a human element to IT services is paramount to success. We are people and so are you. Lets work together and find the solutions that fit your needs.

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